ruby
Click-to-call script for Windows users
Sharing one of my older projects with Asterisk: a click-to-call library with client and server components. It does work with Windows!
Time based conditions in voice application
The typical telephony system processes incoming call flows based on different times. Customers want to have control over this and handle time ranges. The platform can also be a multi-tenant server with different virtual PBXes. In my implementation, I use Ruby, ActiveRecord, and polymorphic associations to create routing blocks. By reusing polymorphic database associations, I can create flexible call flow building blocks. These blocks can be linked to any voice-related entity in a PBX, such as an extension, voicemail, conference, etc. This enables customizable and dynamic call handling based on time conditions.
Questionnaire application with Asterisk PBX AGI + Ruby
The Questionnaire application, based on the AsteriskRuby gem, is a production-ready system that was developed a while ago for a small project. Now, I want to share it with the VoIP community. The application provides caller authentication, prompts for a PIN code, and continues from the last unanswered question for returning callers, storing answers and call records in the database.